Job Description
Our people are the life of this company.
Together, we build life into the kitchen.
We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.
S.
Our people pride themselves on genuine collaboration, working to deliver a seamless, integrated, quality experience to anyone and everybody.
Our shared purpose is to bring the kitchen to life — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home.
This is why your career with our company can be so satisfying, rewarding and worthwhile.
Cabinetworks Group has an opening for a Customer Financial Services Representative - Retail
JOB SUMMARY:
Responsible for collection and application of funds to retail accounts and deduction management.
Builds relationships with customers, field sales, management, and customer care.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
Manage daily transactional activity including invoicing, claims, chargeback, and returns for our primary Retail customer accounts.
Work with cash application on regular posting of payments and processing of extensive remittance data.
Navigating through Retail customer sponsored websites, for dispute submission, EDI invoice activity, and other available reports for analysis and follow up.
Maintain business relationship with internal customers, including Sales, Customer Care and Finance, to understand customer requirements and resolves issues.
Validate legitimacy of deductions and initiate charge-backs where appropriate.
Timely and accurate processing of credit requests received from field sales.
ESSENTIAL QUALIFICATIONS AND SKILLS:
Intermediate proficiency with Microsoft Office Suite.
Demonstrated successful ability to build positive partnerships and work collaboratively with cross-functional business teams.
Excellent organizational skills, including ability to multi-task and prioritize workload.
Excellent verbal and written communication skills with the ability to interact with internal and external customers.
Demonstrated successful ability to input data with a high accuracy rating, and strong attention to detail.
PREFERRED QUALIFICATIONS AND SKILLS:
Bachelor’s degree in business, finance, or related field
Prior ERP experience (Oracle, SAP, JD Edwards)
Shift
Full or Part Time
Full time
Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job.
The Company makes employment decisions only based on merit.
It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law.
The Company is committed to complying with all applicable laws providing equal employment opportunities.
This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Cabinetworks Group is an E-Verify employer.
E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.
Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: English , Spanish
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