Billing Associate

Employment Type: Full Time, Onsite Location: Ann Arbor, MI; Corporate Office Environment Benefits: Medical, Dental, Vision, Paid Vacation, Sick & Holidays; Company paid Life and Disability Insurance; 401k savings plan with employer matching Voluntary Benefits: Supplemental Life Insurance, Critical Illness, Accident Coverage, & Pet Insurance Department: Billing Duties/Responsibilities: Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues Meet strict daily deadlines while insuring accuracy and excellent customer experience Communicate issues and concerns with manager and sales staff Other special projects and duties as assigned The hours for this position are 9 a.
m.
- 6 p.
m.
Monday thru Friday.
Potentially requires coverage for one weekend day.
Required Skills/Abilities: Strong communication skills both verbal and written Exceptional multi-tasking skills Ability to problem solve independently Strong organizational skills and attention to detail Positive attitude and willingness to be a team player Education and Experience: High School Diploma required Associates Degree preferred or equivalent experience 1-2 years Accounting/billing/bookkeeping or comparable experience a plus 2 + years customer service experience Physical Requirements: Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Must be able to access and navigate each department at the organization's facilities.